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Performance Management and the Oversight Role of Boards of Health

Presented by:
Ron Bialek, MPP - Public Health Foundation
Jack Moran - Public Health Foundation

Moderated by:
Sharon Stanley - NALBOH Director at Large & Annual Conference Chair

 Recording

Duration

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Summary

Effective oversight is key to improving the health of your community. This session explores how performance management can help your Board of Health provide effective oversight of health department programs, without getting into the weeds of operations.

During this session, participants will learn about the Public Health Performance Management Framework and its four key components -- standards, measures, reporting, and quality improvement. In addition, the importance of visible leadership from a Board of Health as well as health department senior management for an effective Performance Management System will be explored. Participants also will have an opportunity to discuss how performance management can be useful for collective accountability as health departments engage key community players to address current and emerging health issues and social determinants of health.

Handouts

 PowerPoint Presentation SlidesPublic Health Foundation Resources


By the Conclusion of this webinar, attendees will be able to

  1. Describe the Public Health Performance Management Framework.
  2. Discuss the role of a Board of Health in assuring effective health department performance management.
  3. Describe how performance management can be used as a useful oversight tool.

About the Presenters

 Ron Bialek, MPP, has been serving as President and CEO of the Public Health Foundation (PHF) since 1997. He has focused PHF's efforts on developing and implementing innovative strategies for improving performance of public health agencies and systems. Initiatives include developing performance management and quality improvement tools and training for public health professionals; developing the consensus set of Core Competencies for Public Health Professionals through the Council on Linkages Between Academia and Public Health Practice; and creating the Nation's most comprehensive population health learning network TRAIN. Mr. Bialek is a member of the National Quality Forum (NQF) Prevention and Population Health Standing Committee and served on the NQF Expert Panel on Food Insecurity & Housing Instability. He also is an editor of the 2017 book, Solving Population Health Problems through Collaboration, and author of several chapters.

 John (Jack) W. Moran Jr. PhD, CQM, CMC, CQIA is a Senior Quality Advisor to the Public Health Foundation and a Senior Fellow at the University of Minnesota, School of Public Health in the Division of Health Policy and Management 2010 – 2015. President of the Advisory Board of Choose To Be Healthy Coalition of the Healthy Maine Partnership for York County, Maine, 2011 – 2016. A faculty member of the CDC/IHI Antibiotic Stewardship project 2011-2012. A member of PHAB’s Evaluation and Quality Improvement Committee 2013 –2016. Adjunct Professor Arizona State University College of Health Solutions' School for the Science of Health 2013 –2016.

He brings to PHF over 30 years of quality improvement expertise in developing quality improvement tools and training programs, implementing and evaluating quality improvement programs, and writing articles and books on quality improvement methods. Dr. Moran is a retired Senior Vice-President of Information Systems, Administrative and Diagnostic Services at New England Baptist Hospital. He was previously Chief Operating Officer of Changing Healthcare, Inc., specializing in management consulting and educational support to Health Care Organizations. For 21 years, Dr. Moran was employed at Polaroid Corporation where he worked in various senior management capacities in Manufacturing, Engineering, and Quality. His last position was as the Director of Worldwide Quality and Systems.

Dr. Moran has authored numerous articles, case studies, and textbooks in Public Health, Health Care, Quality Function Deployment, and Process Redesign. His most recent books are:

  • Collaborative Performance Management for Public Health: A Practical Guide, Routledge a Taylor and Francis Group, July 2020
  • The Transformative Community Coalition Health Leader: The Catalyst for Comprehensive Improvement of Community Health, Taylor and Francis Group, March 2018
  • Solving Population Health Problems Through Collaboration, Routledge a Taylor and Francis Group, March 2017
  • Public Health Quality Improvement Encyclopedia, Public Health Foundation, 2015

For 20 years Dr. Moran was an Adjunct Professor in the Graduate and Under Graduate School of Engineering at the University of Massachusetts at Lowell.
Dr. Moran has been active in the American Society of Quality (ASQ) as a Fellow of the society and serving as Division Chair, Vice-Chair of Technology, and Publications Chair of the Quality Management Division, Chair of the ASQ Certification Committee, Past Exam Chair of the Certified Quality Manager’s Exam, and a member of the Standing Review Board of Quality Press. Dr. Moran is an ASQ Certified Quality Manager (CQM) and a Certified Quality Improvement Associate (CQIA). He is a Certified Management Consultant (CMC) by the Institute of Management Consultants. He is also a past member of the Editorial Advisory Board of the Total Quality Review Journal. In addition, Dr. Moran is a 1993 - 2001 RIT/USA Today Quality Cup Judge in Healthcare and a member of the Malcolm Baldrige Board of Examiners. He was a founder and past member of the Board of Directors of the Massachusetts Quality Award. Dr. Moran has a BS, MBA, MS, and Ph.D. degrees.